配送ポリシー

Delivery Area: We offer delivery services to multiple countries and regions worldwide through our Shopify online store. Please check the list of countries/regions we can deliver to at checkout.

Shipping Methods and Delivery Time: We primarily use international express services such as DHL, UPS, and EMS. All orders include a tracking number. Delivery times vary depending on the destination:

Standard Shipping: Typically 7-15 business days
Express Shipping: Typically 3-7 business days
Actual delivery time may be delayed due to customs clearance, holidays, or force majeure events.

Shipping Cost Calculation: Shipping costs will be automatically calculated and displayed at checkout based on order weight, delivery address, and selected shipping method. We are committed to providing you with transparent and reasonable shipping costs.

Customs and Taxes:

For international orders, customs duties and import taxes will be calculated and collected at checkout.

You will not need to pay any additional customs duties or taxes upon receipt.

All taxes are included in the total amount displayed at checkout.

Order Processing Time: After order confirmation, we typically complete order processing and shipment within 1-3 business days. You will receive a shipping confirmation email containing tracking information.

Logistics Tracking: After your order is shipped, you will receive an email notification containing a tracking number. You can use this tracking number to check the real-time status of your package on the carrier's website.

Delivery Address: Please ensure you provide an accurate and complete delivery address when placing your order. Delivery delays or returns due to incorrect addresses may incur additional costs.

Product Packaging: All dental implants and titanium fittings are packaged in standard plastic seals to ensure the safety and integrity of the products during transit.

Delivery Issues: If you have not received your order after the estimated delivery time, or if your package is damaged in transit, please contact our customer service team immediately. We will assist you in resolving the issue.

Email: dentalhome1023@gmail.com
Online Customer Service: WhatsApp +8613316652122
This policy was last updated: December 2025